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Tuesday, May 29
 

8:30am EDT

Opera Configuration Opera Training Room

11:30am EDT

Opera Kick off Meeting - Hotel Leaders only Opera Training Room
 
Wednesday, May 30
 

8:30am EDT

Opera Configuration Opera Training Room
 
Thursday, May 31
 

8:30am EDT

Opera Configuration Opera Training Room
 
Friday, June 1
 

8:30am EDT

Getting to Know Delta Opera Configuration Opera Training Room
 
Saturday, June 2
 

8:30am EDT

Getting to Know Delta N/A
 
Monday, June 4
 

8:00am EDT

Opera Core Class - Part 1 (AM Session) Opera Training Room

1:30pm EDT

Opera Core Class - Part 1 (PM Session) Opera Training Room
 
Tuesday, June 5
 

8:00am EDT

Opera Core Class - Part 2 (AM Session) Opera Training Room

1:30pm EDT

Opera Core Class - Part 2 (PM Session) Opera Training Room

7:00pm EDT

Operations Trainer Arrival N/A
 
Wednesday, June 6
 

8:00am EDT

Leadership One-On-One: Culinary, Restaurant, Events, IRD, Marketplace In Department Leadership One-On-One: Front Office In Department

8:30am EDT

Opera Core Class - Part 3 (AM Session) Opera Training Room

9:30am EDT

Food Show Planning Meeting In Department

10:00am EDT

Leadership One-On-One: Housekeeping In Department

1:00pm EDT

Housekeeping Guestroom Staging In Department Opera Core Class - Part 3 (PM Session) Opera Training Room

5:00pm EDT

Daily Leadership Wrap TBD
 
Thursday, June 7
 

8:00am EDT

Events - BOH Staging In Department

8:30am EDT

Opera Core Group Housing Opera Training Room

9:30am EDT

Housekeeping - Operations Training Mohawk

10:30am EDT

Housekeeping - Guestroom Cleaning In Department

11:00am EDT

Great Food Safe Food Mohawk

1:00pm EDT

F&B Steps of Service / BSA Review Mohawk Global Food Safety Audit In Department

3:00pm EDT

Opera Conversion Meeting Opera Training Room

5:00pm EDT

Daily Leadership Wrap TBD
 
Friday, June 8
 

8:30am EDT

Opera Housekeeping Opera Training Room

9:00am EDT

Front Office - Marriott Rewards, Guestvoice & BSA Training (AM Session) Mohawk Housekeeping - Guestroom Cleaning In Department

10:00am EDT

Bar Arts: Psychology of Hospitality Grande III

12:30pm EDT

Bar Arts: Bar 101 Grande III

1:00pm EDT

Front Office - Marriott Rewards, Guestvoice & BSA Training (PM Session) Mohawk

1:30pm EDT

Opera Core Group Housing Opera Training Room

2:00pm EDT

Bar/Restaurant/IRD - Zoning In Department

2:30pm EDT

Events - Plated Dinner Test Meal Grande II

5:00pm EDT

Daily Leadership Wrap TBD
 
Saturday, June 9
 

9:00am EDT

Front Office - Empower & Mobile Guest Services (AM Session) Opera Training Room Events - AM Coffee Break Test Meal (for 10:30am) Grande Ballroom Housekeeping - Guestroom Cleaning In Department

11:00am EDT

Food Show Grande Ballroom Front Office - Attend Food Show Grande Ballroom

11:30am EDT

Housekeeping - Cart Setup & Bed Making In Department

3:00pm EDT

Front Office - Empower & Mobile Guest Services (PM Session) Opera Training Room

5:00pm EDT

Daily Leadership Wrap TBD
 
Sunday, June 10
 

8:30am EDT

Welcome to MARSHA Opera Training Room

9:00am EDT

Housekeeping & Engineering Empower Training In Department Housekeeping - Guestroom Cleaning In Department

10:00am EDT

Bar 101: Hands on execution Restaurant

11:00am EDT

Breakfast Buffet Review In Department

1:30pm EDT

IRD - All Day Test Meal #1 In Department Restaurant - All Day Test Meal #1 Restaurant

5:00pm EDT

Daily Leadership Wrap TBD
 
Monday, June 11
 

8:00am EDT

Micros Training-Restaurant Staff (AM Session) Micros Training Room

8:30am EDT

MARSHA Mini Hotels Opera Training Room

9:00am EDT

Housekeeping - Guestroom Cleaning In Department

11:00am EDT

IRD - AM Test Meal #2 In Department Restaurant - AM Test Meal #2 Restaurant

12:00pm EDT

Delta Elevated Service for Leaders Mohawk

1:00pm EDT

Micros Training-Restaurant Staff (PM Session) Micros Training Room

1:30pm EDT

IRD - All Day Test Meal #2 In Department Restaurant - All Day Test Meal #2 Restaurant

5:00pm EDT

Daily Leadership Wrap TBD
 
Tuesday, June 12
 

9:00am EDT

Housekeeping - Public Space & Guestroom Final Clean In Department

11:00am EDT

IRD - AM Test Meal #3 In Department Restaurant - AM Test Meal #3 Restaurant

1:30pm EDT

IRD - All Day Test Meal #3 In Department Restaurant - All Day Test Meal #3 Restaurant

2:00pm EDT

Opera Accounting Opera Training Room

5:00pm EDT

Daily Leadership Wrap TBD
 
Wednesday, June 13
 

3:00pm EDT

Opening Day N/A
 
Thursday, June 14
 

8:30am EDT

MARSHA Inventory Balancing Opera Training Room

1:30pm EDT

Opera OXI and Marriott Rewards Opera Training Room
 
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Grande Ballroom
Grande II
Grande III
In Department
Micros Training Room
Mohawk
N/A
Opera Training Room
Restaurant
TBD
  • Brand Service Training
  • BSA Training
  • Food Show
  • Leadership Meetings
  • Micros Training
  • Opening Day
  • Operations Training
  • PMS Training
  • Systems Configuration
  • Test Meals
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  • Accounting
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  • Front Office
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  • Marketplace
  • Night Audit
  • Restaurant
  • Sales